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How to add video and audio files

This article will take you through how to add videos and how to add audio files to your messages.

Laura Tierney avatar
Written by Laura Tierney
Updated over 10 months ago

Estimated time to read: 2 - 3 min.


How to Add a Video

  1. Create a message or open a message

  2. click on the Video module and select one of the following ways to add it:

  • Choose from the library - if you have a video in your content library, click on this option to add it to your message

  • Upload the video directly as a file from the disk

  • ​Record the video here and now in your message

  • ​Embed from YouTube by pasting the link and clicking select

Change poster image on video

  1. Click on edit in the module toolbar

  2. In the following dialogue, click Choose from library or the blank thumbnail on the right-hand side to choose a thumbnail from the media library

  3. After selecting the desired thumbnail, click save to activate the changes


Add audio

  1. Create a message or open a message

  2. Click on Audio module and select one of the following options:

  • Upload audio - click and choose a file from the disk

  • ​Choose from the library if you have the audio file available here

  • Record audio directly in the message


Tags: Video, upload, content, content library, dynamic, guide, embed


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