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Export Message Analytics

Get to grips with the stats with an in-depth extract of them in an Excel Spread Sheet. You can export data from one or more messages.

Laura Tierney avatar
Written by Laura Tierney
Updated over a week ago

Estimated time to read: 4 - 5 minutes.

Export data from a message

Steps to do it:

  1. Access to a message and click on Analytics

  2. At the top of the page, click on the button Create report

  3. Check the information you want to export and click on the Generate report.

    If you change your mind about the export, click on the cancel button

From - To

Select the dates for the period you want to cover in your export. Leave it empty to get all the data from the message in your report.


Unfold the drop-down and select the timezone you want for timestamps in the report.

Contact Data

Click on the black arrow to show all the information you have available in your contact card and tick the ones you need in your report.

Delivery Data

Under message info, you'll find the data related to the message: Sent date for SMS and/or email, the open date for SMS and/or email, total sent, total received, etc. Tick the ones you find relevant to include them in your export.

Results Data

The results area is centered around points in quizzes and provides you with all the information you need about the number of quizzes that were started, the number of questions that were answered and how many were correct answers, the number of retakes, etc. Tick the ones that you need in your report.

Social Data

Social data can only be exported when the Likes and/or Comments modules are enabled for this content.

Data format

Select from the drop-down if you want to create a standard report, export the raw data, or an overview of quiz points earned per question.

Exclude unused columns from the report

If you have checked some information that is for some reason not available in the message data you're exporting (could you have checked department under contact info, but you don't have that information on the contacts), this default setting will ensure that you don't export an empty column in your report.

Reset to default values

Previous settings will be saved as default settings for your future analytics exports. If you want to reset the settings, you can do so by clicking this button.

How to export data from several messages in one report

  1. In your message overview, put a checkmark next to the messages you want to export

  2. Find Generate Report among the options in the top right corner of the page and click it

  3. Set your preferences and click on export

Tags: export, analytics, sheet, overview, data, information

If you have any other questions please reach out to support through [email protected]

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