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App Notification Troubleshooting

Having problems receiving Notifications on your Actimo app? Use this guide to troubleshoot and fix the problem.

Laura Tierney avatar
Written by Laura Tierney
Updated over a week ago

If you are not receiving notifications on your Actimo app, please use the following steps to troubleshoot and fix the issue.

  • Check your phones internet connection

  • Check if your are allowing notifications in your Actimo app settings on your phone?

  • Close the Actimo app and open again

  • Check how your notification settings are set in your Actimo app under profile?

Open your Actimo app. In the bottom bar navigation select - Profile - Notification Settings and make sure that you have Push enabled

  • Ask a colleague or your App Admin to send you a notification. This can be done by posting on a Social Wall Channel that you are part of.

If this doesn't fix the issue, please reach out to your Actimo platform Admin.

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