The Contact Search feature allows employees to easily find and contact colleagues directly within the platform. This functionality makes internal communication easier by providing quick access to contact details.
How does it work?
When the Contact search toggle is enabled, employees can search for any contact across all workspaces by following these steps:
Click on the Search icon in the top-right corner
Go to the Social section
Click on Contacts tab
Use the search bar to find the colleague you're looking for
Click on their name to open their contact card
Choose your preferred communication method
💡 Note: Employees can search not only by name, but also by job title, department, country, or any other standard or custom contact field. This makes it easier to find the right person, even if you don’t know their exact name.
This feature helps streamline communication by keeping all contact information accessible in one place.
What if a contact doesn't want their info shared?
Employees can control whether or not their email address and phone number is visible to others.
To hide your contact details:
Click on your profile icon
Scroll down to find the Hide contact info toggle
Switch it on to hide your email address and phone number from others
❗This setting does not remove your profile from search results. Other employees will still be able to find your name and view your profile card, but your contact details will not be visible.
For Admins – How do I enable it?
The Contact search feature can be enabled or disabled by an admin.
To manage this setting:
Go to Admin > Defaults
Locate the toggle called Contact search
Switch it on to allow employees to search and access all contacts across workspaces
Switch it off to disable the feature platform-wide
Once enabled, employees will be able to see and search for contact details of all users.
Who can employees see in their app?
Each employee will be able to see all of the contacts that you have on your Actimo platform, across your workspaces
What information can employees see on any contact?
By default, employees can see for each contact: the name, title, department, and country of other employees. Each employee can then choose whether their phone number and email should be visible. They can adjust those preferences from their profile section.
Is the Employee Directory GDPR compliant?
Like the rest of the Actimo platform, the Contact search is GDPR compliant.
As mentioned above each employee can set their own contact information and display preferences from the Profile page.Access to the Contact search is restricted to employees in your company. Forward security or App SSO will ensure that people from outside your organisation can't obtain access.
Data protection in the Contact search follows the general terms and conditions approved in your contract with Actimo.
Former employees will not appear in the Contact search, so their right to be forgotten is fulfilled.
Need help?
If you have any questions, feel free to reach out to us at [email protected].