We are going to perform a scheduled maintenance to upgrade our database infrastructure to improve performance and reliability.
The database upgrade is scheduled for Saturday May 25th 9.00 - 13.00 CEST.
During this time, the application - both app and platform - will be temporarily unavailable.
Impact
The application will be inaccessible during the maintenance window. Users may experience interruptions in service, including the inability to access the application, view data, or perform any actions.
Action Required
We kindly ask all users to refrain from accessing the application until the maintenance is complete. Please plan your work accordingly and ensure any critical tasks are completed or saved prior to the maintenance window.
We recommend you to inform your contacts 📣
Since your contacts cannot access the app during the period of the upgrade, we recommend you to take a few actions to inform them in advance:
Inform your contacts with a news message and/or post on social a few days in advance
Add a banner on the app homepage in the days leading up to Saturday May 25th
To make this easy for you, we have prepared a generic banner (in Danish and English) that you can download and add to your app homepage. You can download the banners in the bottom of this article ⬇️
We apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to improve our services.
If you have any questions or concerns, please don't hesitate to contact our support team.
This scheduled maintenance affects: Actimo (Rest API, Admin Interface, Message sending, Actimo Report generation, Actimo Message viewer, Actimo Statistics aggregation).
Get the banners here: